Privacy Policy

Effective July 1, 2019

1. Introduction

The purpose of this Privacy Policy is to allow you (the “User”) to understand how we, LineCrate, collect and use the personal information you provide to us through the website that we own and operate (in each case, the “Services”), including linecrate.com, linecrate.us, and other channels, both offline and online, that reference or link to this Privacy Policy.

This Privacy Policy applies to information collected by LineCrate and does not apply to information collected by any third-party sites to which LineCrate may link or to information provided to, or collected by, third-parties through cookies, web beacons, or other third-party technologies served during your visit to the Services.

2. Information We Collect and How We Use It

Personal Account Information: If you choose to sign-up for our subscription box service, or engage in other transactions or activities (for example surveys or giveaway entries, among other things), or sign up for other products/services, you will be asked to provide the following basic information: your name, your e-mail address, your mailing address, your telephone number and your credit card or other payment information.

We need these categories of information in order to enter into a transaction agreement with you to provide you with the goods or services you have requested.

You may also choose to provide some information about your product preferences, tastes or individual characteristics, which we will use to customize the goods or services you have requested, and to validate your prior membership activity.

All of this information submitted by you will be subject to this Privacy Policy and is called “Personal Account Information.”

As part of our agreement with you, we may use Personal Account Information to contact you or send you notifications about products and services that you have ordered. We may also, on the basis of your consent or our legitimate business interests, send you notifications about products and services that we otherwise think may be of interest to you. You can withdraw your consent at any time by using the opt-out mechanism in the notification or contacting us directly.

Technical Data: When a User visits the website Services, our servers automatically record information regarding the User’s browser type, browser language, platform type, IP address, web request, number of clicks, domain names, the amount of time spent on particular pages, the date and time of use of services and interactions with the Services (“Technical Data”). We store Technical Data through use of cookies, pixels, or other similar technologies.

LineCrate uses Technical Data for the following legitimate business purposes:

(a) to diagnose and prevent service or technology problems that are associated with the IP addresses;

(b) to help us provide you with customized content and promotions that match your stated preferences;

(c) to prepare geographical or other statistical data to help us better serve our Users;

(d) to create new features, promotions, and services in connection with the Services;

(e) to measure the effectiveness of our advertising campaigns;

(f) to monitor the use of the Services;

(g) to confirm that Users have visited previously;

(h) to keep track of the status of your shopping cart; and

(i) to perform other functions on the Services.

You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of the Services may not function properly.

Referral Information: We often invite Users to tell a friend about our products or services. Where permitted, you may provide us with your friend’s name and email address (“Referral Information”). We will automatically send your friend emails inviting them to subscribe to LineCrate’s subscription box program or other product or service, and we will typically include a discount or other promotion to encourage your friend to become a User or customer. Your friend may opt-out of future marketing emails by clicking the “unsubscribe” link within the invitation and may contact us at https://www.linecrate.com/contact to request that we remove their information from our database.

Information from Other Sources: We may obtain information about you from other sources and combine or link that with the information we have collected about you. To the extent we combine such third-party sourced information with your Personal Account Information, Technical Data, or Referral Information, we will treat the combined information in accordance with this Privacy Policy. We may also contract with third party vendors to pool browsing information about your visits to our website with other sources of information for purposes of determining whether you might be interested in receiving advertising, including direct mail or a catalog.

3. Disclosure of your Information

LineCrate may provide your Personal Account Information, Technical Data, or Referral Information to third-party service providers that we engage to assist us with the operation of the Services and the provision of products and services. Such access is provided with the understanding that these parties will use the information for these limited purposes and in a manner consistent with our Privacy Policy.

Unless otherwise disclosed at the time of collection of information, LineCrate does not share Personal Account Information, Technical Data, or Referral Information with third parties for their own direct marketing purposes. We may, however, share personal information of our users with social media platforms, web publishers and/or their advertising intermediaries in order for them to display the relevant LineCrate ads to our users and individuals with similar interests and to measure the effectiveness of those ads.

LineCrate may also provide your information to service-providers who provide marketing insights, such as lookalike models or other statistical research. LineCrate may also provide general demographic, aggregated, or de-identified information about Users and customers and their preferences to advertisers and other existing or prospective business partners.

In addition, LineCrate reserves the right to share Personal Account Information, Technical Data, and Referral Information with authorized third parties if:

(a) we believe we are required to do so in accordance with a law or to respond to a subpoena, court order, or other lawful request by a public authority, including to meet national security or law enforcement requirements;

(b) we believe that such disclosure is necessary or appropriate to enforce our Terms of Use and Sale;

(c) we believe that such disclosure is necessary or appropriate to take precautions against liability;

(d) we believe that such disclosure is necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations;

(e) we believe that such disclosure is necessary or appropriate to assist government agencies;

(f) we believe that such disclosure is necessary or appropriate to protect the security or integrity of the Services;

(g) we believe that such disclosure is necessary or appropriate to protect the rights, safety or property of LineCrate, our Users or others; or

(h) LineCrate becomes involved in a merger, acquisition, or other transaction resulting in a change of control of LineCrate or a sale of substantially all of the assets of the business or of a particular product line or division of the business, or negotiations for any such transaction, Personal Account Information may be transferred in connection with the transaction or potential transaction and may become subject to the privacy policy of another entity.

4. Third-Party Advertising

Advertisers may download cookies onto your computer, or use other technology like web beacons, to enable them to recognize your computer and collect information about your activity over time on our Services and other online services to facilitate delivery of targeted advertisements on other online services that they believe would be of most interest to you. LineCrate does not have access to or control of the data collected from cookies that may be placed on your computer by third-party advertisers.

In some instances, you can opt-out of receiving personalized ads from third-party advertisers and ad networks. Advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising provide opt-out choices at the following websites:

NAI Website

DAA Website

5. Security

We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances.

6. Choice

We do not collect, use, or disclose your Personal Account Information in any ways or for any purposes that are materially different from those set forth herein. However, if we wish to do so in the future, we will obtain your consent first, and offer you the choice to opt-out of such collection, use, or disclosure.


7. Data Quality, Access, and Rectification

We will make reasonable efforts to ensure your Personal Account Information is accurate and complete and we will update or correct your information as needed when notified by you. In addition, you can manage your Personal Account Information through your LineCrate account. If you would like to request access to your personal information, request to verify your personal information, identify any inaccuracy in your personal information, or change your personal information in any way, please contact us. Users in the United Kingdom or European Economic Area have the additional rights to request erasure of, restrict the processing of, or object to certain processing of their personal information, as well as to data portability. If you wish to request erasure of your personal information please email https://www.linecrate.com/contact to exercise these rights.

8. Retention

We will keep your Personal Account Information in active files or systems as long as needed to meet the purposes for which it was collected or to fulfill the other purposes outlined herein.

9. International Transfers

This website is hosted in, and our Services are provided from, the United States. Accordingly, any personal information we collected may be processed in the United States or other countries in which we or our service providers operate. Those countries may offer less privacy protection than your country of residence, and in certain instances your personal information may be accessible by foreign courts, law enforcement authorities and national security authorities in those countries.

10. Other Sites

As noted above, this Privacy Policy only applies to our Services. Our Services may include links to other sites, but LineCrate does not control the privacy practices of other sites. LineCrate is not responsible for the privacy practices of other websites.

11. Changes to this Policy

LineCrate may change its Privacy Policy from time to time. Any updated policy will be posted on this page and the effective date of the updated policy will be indicated at the top of the page.

12. How We Communicate with You

If you have any questions about our Privacy Policy, you can contact us by emailing us at https://www.linecrate.com/contact. If we need, or are required, to contact you concerning any event that involves your information, you agree that we may do so by email, telephone, or mail.

13. Do Not Track Signals: Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, our Services do not take action in response to “do not track” signals.

Scope. This section applies only to California residents. It describes how we collect, use, and share Personal Information of California residents in our capacity as a “business” under the California Consumer Privacy Act (“CCPA”) and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. In some cases we may provide a different privacy notice to certain categories of California residents, such as job applicants, in which case that notice will apply instead of this section.

14. Your California privacy rights. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

  • Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:

    • The categories of Personal Information that we have collected.

    • The categories of sources from which we collected Personal Information.

    • The business or commercial purpose for collecting and/or selling Personal Information.

    • The categories of third parties with whom we share Personal Information.

    • The categories of Personal Information that we sold or disclosed for a business purpose.

    • The categories of third parties to whom the Personal Information was sold or disclosed for a business purpose.

  • Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.

  • Deletion. You can ask us to delete the Personal Information that we have collected from you.

  • Opt-out of sales. If we sell your Personal Information, you can opt-out of any sale of your Personal Information.

  • Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA.

Right to information, access and deletion. You may submit a deletion request by clicking https://www.linecrate.com/contact. Or, to exercise your right to information, access or deletion, you can contact us here: https://www.linecrate.com/contact.

Notice of right to opt-out of the “sale” of your Personal Information. Like many companies, we use online advertising services that employ cookies and similar technologies to collect information about your device and online activity on our sites and other online services. They use this information to try to tailor the ads you see online to your interests. These are called interest-based ads. Our use of some of these services may be classified under California law as a “sale” of your Personal Information to the advertising partners because they collect information from our users to help them serve ads more likely to interest users on behalf of us and their other clients. You can opt-out of the use of this data for interest-based advertising purposes by contacting us: https://www.linecrate.com/contact

We will need to verify your identity to process your information, access and deletion requests and reserve the right to confirm your California residency. To verify your identity, we may require you to log into your Service account if you have one, government identification, a declaration under penalty of perjury or other information. Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of a valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent with written and signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity, and provide us with written confirmation that you have given the authorized agent permission to submit the request.

Personal information that we collect, use and disclose
The list below summarizes the Personal Information we collect by reference to the categories of Personal Information specified in the CCPA, and describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described below.

  • Personal Account Information (such as your name, e-mail and mailing address, telephone number, credit card or other payment information, preferences, and survey and giveaway entries)

    • CCPA category: California customer records (as defined in California Civil Code section 1798.80); commercial information; financial information; identifiers; inferences

    • Sources: you; third-party sources

    • Purposes: to enter into a transaction with you; to provide you with the products or services you requested; to customize products or services for you; to personalize your experience on the Services; to send Services-related communications; for marketing and research; for analytics; to enter you into promotions; to operate, maintain, and provide to you the features and functionality of the Services and our business; to provide interest-based advertising

    • Third-party sharing: affiliates; delivery partners; existing or prospective business partners; advertising partners; professional advisors; authorities and others for compliance and protection purposes; business transferees

    • Third-party “sale”: advertising partners (to facilitate online advertising)

  • Technical Data (information associated with your use of the Services, such as your browser type and language, platform type, IP address, referrer information, clicks, pages visited, when you use the Services, how you interact with the Services, device identifier, ad identifier, and other information collected by cookies, pixels, or similar technologies)

    • CCPA category: California customer records (as defined in California Civil Code section 1798.80); commercial information; inferences; internet or network information; online identifiers; geolocation data

    • Sources: automatic collection; third-party sources

    • Purposes: to monitor and provide support for the Services; to personalize your experience on the Services and the promotions we offer to you; to allow us, our business partners, and our advertising partners to understand and improve the Service; to operate, maintain, and provide to you the features and functionality of the Service; to enhance your navigation on our websites; for marketing and research; for analytics; to save information you previously entered; to provide interest-based advertising

    • Third-party sharing: affiliates; delivery partners; existing or prospective business partners; advertising partners; professional advisors; authorities and others for compliance and protection purposes; business transferees

    • Third-party “sale”: advertising partners (to facilitate online advertising)

Referral Information (information of others that you provide to us, such as their name and email address)

  • CCPA category: identifiers; online identifiers

  • Sources: you; third-party sources

  • Purposes: for marketing and research; for analytics; to operate, maintain, and provide the invitation service

  • Third-party sharing: affiliates; delivery partners; existing or prospective business partners; advertising partners; professional advisors; authorities and others for compliance and protection purposes; business transferees

  • Third-party “sale”: advertising partners (to facilitate online advertising)

15. Changing and Deleting: You may access your Personal Account Information through your profile on our Services and delete, change, or modify certain information. For additional assistance with modifying or deleting information provided to our Services, contact us at https://www.linecrate.com/contact

16. Direct Mail: To opt-out of receiving our direct mail, contact us here: https://www.linecrate.com/contact

17. Questions or Complaints

Should you have any questions or complaints regarding our Privacy Policy, please feel free to contact us at https://www.linecrate.com/contact. If we cannot resolve your question or complaint to your satisfaction, you have the right to file a complaint with the competent data protection Supervisory Authority in your jurisdiction.

For Users in the United Kingdom or European Economic Area:

Welcome to www.linecrate.com (the “Site”), a website operated in the United States by Spitfire Advertising, Inc., a California corporation with its principal place of business located at 1852 W. 11th St., 632 Tracy, CA 95376 (“LineCrate”, “we”, “us” or “our”).

This Site uses cookies to distinguish you from other Site users. This helps us to provide you with a good experience when you browse this Site; for example, it means that we can recognise your device when you access this Site and log into your account. The use of cookies also allows us to improve this Site. By continuing to browse this Site, you are agreeing to our use of cookies.

This Site uses cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device’s hard drive.
We use the following cookies:

● Strictly necessary/essential cookies. These are required for the operation of this Site. They include, for example, cookies that enable you to log into secure areas of this Site or to use the shopping cart.

● Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around this Site. This helps us to improve the way this Site works, for example, by ensuring that users are finding what they are looking for easily.

● Functionality cookies. These are used to recognise you when you return to this Site. This enables us to personalise our content for you and remember your preferences.

● Targeting cookies. These record your visit to this Site, the pages you have visited and the links you have followed. We will use this information to make this Site more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (which is usually found in the ‘edit’ menu). If you have disabled JavaScript you will not be able to use this Site. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of this Site.

Except for essential cookies, all cookies will expire after 2 years.